Auctioneering and Property Services

QQI Level 5 Certificate




Auctioneering & Property Services, QQI Level 5, 5M2468

Course Outline

The purpose of this award is to enable the learner to acquire the knowledge, skills and competence to work independently and under supervision in an administrative role in a range of business contexts and or to progress to further and or higher education and training.  33 week full time course with 30% on-the-job learning.  This is a 33 week full time course with 30% on-the-job learning.

Course Duration

This is a one year, full time course running from September to May.


Successful completion of this course will result in a QQI Level 5 Certificate in Business Administration, 5M2468

Entry Requirements

A Leaving Certificate or equivalent is required, although exceptions are given to mature students who are over 23 years of age. Acceptance to the course is also based on an interview, which takes place a few weeks after applications have been submitted.

Course Content

  • Applied Economics (5N1350)
  • Business Administration Skills (5N1610)
  • Business Law (5N2091)
  • Estate Agency Practice (5N3025)
  • Spreadsheet Methods (5N1977)
  • Valuation (5N3028)
  • Word Processing (5N1358)
  • Communications (5N0690)
  • Work Experience (5N1356)

Careers and Further Progression

On successful completion of this course, graduates will be able to work in the following areas:

  • Auctioneering Practice
  • Estate Agency and Valuation
  • Property Management
  • Property Letting


Once you have applied online you will be called for an interview within a few weeks.  QQI examination fees cost €50, although Medical Card holders are exempt from paying this fee on production of a valid medical card.  Books and essential class materials may also be required.  A €200 Government levy will apply on acceptance of a place on PLC course, but medical card holders and those in receipt of a maintenance grant will be exempt.  There is also a €100 Student Services fee required on acceptance of the course.



Applied Economics (5N1350)

This module allows Learners to:

  • Explore a range of global economic systems and their influence on government intervention and economic freedom
  • Examine the key factors determining supply and demand and their impact on market price and production
  • Illustrate the impact of a variety of market structures on nations, organisations and consumers
  • Explore fiscal and monetary policy
  • Examine the economic importance and implications of international trade
  • Analyse the role of the key players in the Irish economy, such as government, industry, consumers
  • Examine the characteristics of the main economic systems, such as free enterprise, command and mixed
  • Analyse the impact of a variety of changes in supply, demand and market equilibrium
  • Investigate the methods, advantages and disadvantages of government intervention in an economy
  • Identify a range of barriers to free trade
  • Explore the impact of being a small, open economy on Ireland’s balance of trade and balance of payments
  • Construct demand and supply curves
  • Calculate marginal, average and total costs
  • Critically evaluate a variety of market structures, such as perfect competition, imperfect competition, monopoly and oligopoly
  • Calculate national income, from given data, using each of the main measures, to include income method, output method and expenditure method
  • Illustrate the circular flow of income in an economy
  • Analyse the fiscal and monetary policy of an economy.


Business Administration Skills (5N1610)

Learners will be able to:

  • Identify features of different types of business organisations
  • Explain a range of organisational structures, to include, hierarchical and flat structures
  • Explore the different types of departments within an organsation, the cooperation between internal departments and the impact of the external environment on the business organisation
  • Analyse the impact of the external environment on a business
  • Identify the main functions of management and the role and impact of Human Resource management in an organisation
  • Examine a range of recruitment options for selecting and appointing staff and current employment rights legislation as it pertains to the staff selection and appointment
  • Explain the need for quality, the role of quality systems, the various techniques and processes which are used to ensure quality in different types of organisations, to include manufacturing and service focused organisations, and quality accreditations available
  • Explore sources of finance for a business, distinguishing between long, medium and short term finance and the need for and types of financial controls, to include cash flow
  • Examine different types of meetings held within an organisation, the function and role the meetings and the associate documentation
  • Examine the insurance requirements of a business organisation, identifying appropriate insurance for different types of risk
  • Implement and adhere to an organisations systems and procedures, to include, quality management and or control systems, financial controls, employee procedures and health and safety
  • Complete a range of documentation necessary for the effective function of meetings within an organisation, to include agendas, meeting notes and minutes
  • Maintain a range of documents pertaining to human resources management and employees within an organisation, to include, employment contracts, attendance records and personnel files
  • Process a range of business documentation to ensure effective implementation of an organisations financial and or quality systems and procedures
  • Use a range of hardware and software to provide administrative support
  • Carry out a range of administrative functions to support the effective implementation of organisational management systems and procedures.


Business Law (5N2091)

Learners will be able to:

  • Examine the features of the legal system to include the sources of Irish law, court proceedings and personnel within the Irish legal system and the impact of European Union (EU) legislation on Irish law
  • Summarise the legal features, documentation and processes involved in the formation and dissolution of a range of business structures to include sole traders, partnerships and companies
  • Explain the nature of contract and the essential features and terms of a valid contract to include; offer, acceptance, consideration, expressed and implied terms, exclusion clauses, conditions and warranties
  • Explain what constitutes breach and discharge of a contract and the available remedies for misrepresentation, duress, undue influence and breach of contract
  • Summarise the main provisions of current legislation relating to commercial law, to include sale of goods and supply of services, hire purchase and leases, negotiable instruments and the creation and termination of principal and agent agreements
  • Investigate the area of consumer credit to include the main provisions of consumer credit legislation, the roles and functions of regulatory bodies and the procedures for making complaints
  • Explore the are of consumer protection and consumer rights, to include, sale of goods and supply of services, hire purchase agreements, consumer information and defective products, the roles and functions of regulatory bodies, the role of the small claims court and procedures for making claims
  • Examine the main provisions of employment legislation to include; types of employment contracts, the duties and responsibilities of employers and employees and the roles and functions of industrial relations and employment rights and dispute resolution agencies
  • Identify the main duties and obligations of employers and employees within current health and safety legislation
  • Analyse the impact of changes in Irish and EU business law on a range of business activities and work practices
  • Interpret the contents of a range of commonly used commercial contract, documents and agreements
  • Apply the main provisions of business and contract law to a specific vocational context to resolve problems and propose solutions
  • Apply the main provisions of consumer protection legislation to determine solutions to specific legal problems within a range of contexts
  • Determine solutions, based on solid legislative argument, to a range of business law problems
  • Reflect on the role and impact of EU legislation on Irish business activity and work practices and on the Irish consumer.


Estate Agency Practice (5N3025)

Learners will be able to:

  • Summarise the key methods of selling residential and commercial property in Ireland to include auction, private treaty and tender
  • Examine the role of the estate agent, auctioneer and property manager to include their relationship with buyers, vendors, landlords, tenants, financial institutions and developers
  • Describe the legal structure and role of the management company
  • Explore the roles of relevant professional and legislative bodies in the industry
  • Explore the classifications of residential, commercial and industrial property and the lease types associated with each
  • Examine the special conditions that can attach to both residential and commercial lease agreements and their legal significance
  • Evaluate the power of advertising through examination of advertising techniques and media used within the property industry
  • Analyse the location, accommodation and potential investment value to the purchaser of a property that is new to the market
  • Identify complimentary services to the property industry
  • Create a press release and a brochure for the sale and letting of a property
  • Design suitable marketing material for an auctioneering company and the properties on its books
  • Demonstrate knowledge of the procedures followed from commencement of the sales process to completion of the sale
  • Apply the concepts of both tangible and intangible marketing in relation to individual properties and the company brand
  • Evaluate the sources of instruction for the property professional
  • Analyse the strengths and weaknesses of the different types of agency within estate agency practice
  • Investigate the service charge requirements of a multi-unit development


Spreadsheet Methods (5N1977)

Learners will be able to:

  • Investigate a range of common uses for spreadsheets
  • Explore key spreadsheet elements including cells, cell references, numeric, alpha, and alphanumeric data, formulae, functions, graphs and macros
  • Demonstrate common spreadsheet usability features to include use of toolbars, window management, sorting, and filtering
  • Use spreadsheet design features involving data and cell formatting techniques which enhance understanding and legibility
  • Automate routine multi-step tasks through the creation, execution, and management of simple macros
  • Print complete or partial sections of a spreadsheet, formatted fit for presentation
  • Use advanced spreadsheet features including absolute and relative cell references, conditional IF statements, statistical, financial, and date and time functions
  • Generate a variety of types of graphs, with appropriate titles and labels, from spreadsheet data
  • Produce a spreadsheet, with minimal supervision, that meets a simple design specification and is fit for purpose
  • Demonstrate personal initiative and resourcefulness in editing and amending spreadsheets to ensure they are fit for purpose.


Valuation (5N3028)

Learners will be able to:

  • Examine economic factors affecting the supply and demand of residential and commercial property
  • Explore a range of alternative investment products currently available on the market to include bonds, stocks, shares and debentures and their effect on the property market
  • Explore the various government taxes and exemptions on property transactions to include stamp duty, section tax relief and grants
  • Distinguish between the key methods of property valuation to include freehold, leasehold, reinstatement, residual, comparative, contractors and mortgage
  • Outline the essential considerations when arranging a mortgage including type, cost and application criteria
  • Explore the differences between the commercial and residential property markets and the relationship between the landlord and tenant in relation to freehold and leasehold valuations and residential and commercial leases
  • Comment on the role of an estate agent in the process of seeking a mortgage
  • Identify the key concepts and requirements of a range of valuation methods to include the contactors method of valuation and the role of the valuer in each method
  • Complete a freehold and a leasehold valuation in respect of a leased commercial property
  • Produce a valuation for a residential property using the following methods: comparative, reinstatement and mortgage valuations
  • Calculate the value of development land and buildings using the residual method of valuation
  • Explain the concept of ground rent and the purchase of the fee simple
  • Analyse the current public and private housing markets to include the impact of the planning process, zoning and density on each
  • Apply a range of knowledge and skills to complete a contactors method of valuation to include completion of all necessary mortgage documentation


Word Processing (5N1358)

Learners will be able to:

  • Describe a typical word processing application in terms of common uses and features including – text manipulation, document formatting, graphics, tabs, tables, mail merge and label printing
  • Identify frequently-used toolbar icons and related functions associated with file handling and text formatting
  • Create documents applying a range of text processing features including – margins and line spacing, indenting text and paragraphs, borders and shading, numbering and bullets, copying and pasting text, enhancing text
  • Perform initial document configuration using page setup features to include – headers and footers, page numbering, paper size and orientation
  • Use a range of proofing tools including – spell check, thesaurus, search and replace
  • Apply file management facilities, including – creating files and folders, saving files in different formats, copying files an folders, renaming files, accessing file details, finding files using search facility
  • Apply a range of table features including – creating tables, resizing, merging cells, inserting or deleting columns and rows, aligning text, applying borders and shading to tables and sorting table content
  • Create mailmerge and labels
  • Use markup capabilities to make track changes to documents
  • Produce a range of different types of documents using common word processing features including – manual text formatting, applying styles, creating tables, inserting and manipulating graphics
  • Print mailable documents and labels using a range of print features, to include – print preview, single and multiple copies, printing specific pages, selecting parameters and adjusting the appearance and positioning of text and graphics
  • Use a word processing application to create a file from a document template by performing all required steps including creating and storing the template, entering data, and printing and storing the file appropriately for subsequent retrieval
  • Improve personal performance by using additional resources such as the help facility to solve familiar and unfamiliar word processing problems.


Communications 5N0690

Learners will be able to:

  • Analyse a range of current issues in communications and information technology
  • Summarise in practical terms the elements of legislation that must be observed in a personal and/or work context, to include health, safety and welfare at work and communications-related legislation
  • Use appropriate non-verbal and visual communication in personal- and work-related settings, to include one-to-one, in a group/team, and in formal and informal interaction
  • Demonstrate verbal skills appropriate to working under general direction, to include making a case and presenting a point of view in group discussion, formal meetings, interviews
  • Demonstrate listening skills appropriate to working under general direction, to include making eye contact, receiving and interpreting information, control of personal response
  • Use reading techniques appropriate to a task, to include skimming, obtaining an overview, identifying key points, critical evaluation, in depth analysis
  • Critique information from a range of complex written material, to include technical/vocational, personal, literary, and written and visual media texts
  • Research a relevant vocational topic, to include use of primary and secondary sources, acknowledgement of sources, use of enquiry techniques and methods to establish validity and reliability
  • Use drafting, proofreading and editing skills to write a range of documents that follow the conventions of language usage (spelling, punctuation, syntax), to include creative writing, business proposals, correspondence, reports, memoranda, minutes, applications
  • Demonstrate communications styles and techniques relevant to different situations in work and leisure, to include one-to-one and group contexts in conversation, interview, oral presentation, question and answer session and for the purposes of persuading, advocacy and informing
  • Choose the appropriate communications technology to give and receive requests, instructions, suggestions, discussion and feedback in both work and leisure, to include a rationale for choosing one technology over another in different contexts and for different messages


Work Experience (5N1356)

Learners will be able to:

  • Examine work organisations and personal career opportunities in a particular vocational area, to include consideration of work-related issues and needs.
  • Analyse key challenges and opportunities facing a particular vocational area.
  • Summarise the basic rights and responsibilities of employees and employers in a particular work, organisational or institutional context, to include health, safety and welfare at work, equality legislation, union representation and regulations relating to pay
  • Compile a personal and vocational skills audit and career plan for a specific vocational area, to include goals and action points for the period of work experience
  • Present relevant work experience material, to include a CV or personal statement, letter of application, evidence of job-finding skills, skills checklist, statement of learning goals, contractual arrangements.
  • Participate effectively in work experience, to include observation of good timekeeping, working independently while under general direction, meeting deadlines, personal presentation, communication, adherence to health, safety and other relevant regulations
  • Demonstrate effective communications skills in the workplace, to include personal, interpersonal and technological communications skills
  • Reflect on workplace experiences, to include feedback by supervisors or mentors on personal performance and challenges such as conflict, criticism, meeting new people and learning in relation to quality management.
  • Explore options for future education, training and employment in light of work experience





Westport College of Further Education reserves the right to limit the number of places available, make changes in any course or to withdraw the course. No part of this information shall be deemed to form a contract between Westport College of Further Education and the student, or a third party.